1. Digital Products:

  • We offer various digital products, including website templates, themes, plugins, and graphics resources.

2. Refund Policy:

  • Due to the nature of digital products, we generally do not offer refunds.
  • However, if you encounter issues where the delivered digital product does not match the description on our website, we will consider offering a refund within 14 days of the purchase date.

3. Eligibility for Refund:

  • To be eligible for a refund, you must contact us at support@digitalmediaspark.com within 14 days of your purchase.
  • Your request for a refund must include a detailed explanation of the issues you encountered and why you believe the product does not meet the description provided on our website.

4. Refund Process:

  • Once your refund request is received and approved, we will process the refund to your original method of payment.
  • Refunds may take a certain amount of time, depending on your payment provider.

5. Exclusions:

  • We reserve the right to refuse refunds in cases where the digital product was delivered as described on our website.
  • Refunds are not applicable if the issues arise due to user error or failure to meet system requirements.

6. Contact Us:

7. Changes to This Policy:

  • We reserve the right to update or modify this Return and Refund Policy at any time.
  • Any changes will be effective immediately and will be communicated through our website.

Thank you for choosing Digital Media Spark!